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What Can Roadside Assistance Help With?

A black and white silhouette of a triangle on a white background.

 If your vehicle breaks down whilst you're out driving, it can be a stressful experience trying to figure out what to do. That's where roadside assistance comes in. Roadside assistance is a reliable service wherein a vehicle expert, such as someone from the Trade & General Towing team, comes out to your breakdown location with the intention of providing assistance to get you back on the road.
But what can roadside assistance help with, exactly? Read on to find out. 

Repair

The most common roadside assistance service is repairing the vehicle; this is the first thing that the responding mechanic will attempt to do when arriving at the scene. There are many types of repair and help that roadside assistance offers, including the following:

  • Jump-starts. If your car battery is either dead or weak, roadside assistance can carry out a jump-start in an attempt to get it up and running again.
  • Tyre changes. If a tyre on your car is flat or pops, then the roadside assistance team can perform a tyre change to give you a new, functional tyre.
  • Battery replacements. If the battery of your car is dead, the attending roadside assistance expert can fit a new replacement battery to get you back on the road.
  • Key recovery. If you lock your keys in the car, roadside assistance companies are able to offer key recovery and can gain access to your vehicle again.
  • Emergency fuel replenishment. If your vehicle has run out of fuel and you're not near a service station, roadside assistance offers emergency fuel replenishment so that you can get moving again to fill up at that nearest petrol station.

Roadside assistance companies generally take call-outs from car owners that have broken down while on the road and call-outs to home or business addresses if your car won't start again after being parked.

Transportation

If, however, the work needed on your car to get it to a road-safe level once more is extensive and cannot be carried out at the scene, our team can safely transport your vehicle on one of our tow trucks it to the mechanic of your choice. We have tow trucks that are specialist vehicles capable of loading up your broken-down car quickly and easily, resulting in a swift service and minimal stress on your behalf.


At Trade & General Towing, our roadside assistance services go a step further. If your designated workshop isn't open due to it being late at night or early in the morning, we can store your vehicle at our depot before transporting it to the workshop once it is open.

Trust our services in the Newcastle region

Our roadside assistance encompasses a wide range of services, with our ability to both repair and transport vehicles to a workshop when needed.
When you call a roadside assistance company, the responding staff member will likely ask you a series of questions in order to diagnose the type of help you need and how urgent help is needed.


If you require responsive roadside assistance in Newcastle and the surrounding local areas, get in touch with the Trade & General Towing team today.
We offer 24/7 roadside assistance throughout the Newcastle region, whether the most suitable course of action is to fix on-site or safely transport to the mechanic of your choice.


  You can
contact us  now by calling (02) 4960 2475 and we'll arrange the help you need now.

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