Accident & Breakdown Towing Service in Newcastle

We can. Our trucks have a cab with the capacity to seat six people, so in most cases, we’ll be able to get you and your companions to where you need to be. Our team understands how upsetting it is to be in an accident and we’ll take utmost care to help everyone feel safe, as well as taking great care of your vehicle.

We’ve all heard horror stories about dodgy tow truck operators – and after an accident, you need to be sure you’re choosing a reputable firm. We’ve been operating since 1978, and have a thorough understanding of the laws around towing as set out by Transport for NSW.

Yes! In NSW, tow truck drivers can only operate if they have an accredited towing certificate. Accident towing vehicles will have a registration plate with four unique numbers followed by the letters TT, so it’s easy to spot the real deal.

Don’t just trust the first guys to show up – always call a reputable accident towing company.

• Take photographs of the accident scene
• Remove any important documents or valuables from the vehicle if possible
• Contact your insurance company if possible
• Ensure your tow-truck driver gives you the correct documentation
• Ensure you know exactly where your vehicle will be taken

Ensuring the security of your personal belongings during the towing process is a priority. Our tow trucks have secure storage compartments where smaller valuables can be safely stored if required. For larger items remaining inside the vehicle, our team conducts a thorough inventory before and after the tow to ensure that all belongings are accounted for. Each vehicle is securely locked and towed using methods that minimise any risk of damage or theft during transportation. We advise clients to remove any valuable items from their vehicle before towing when possible.

We are equipped to handle a wide range of vehicle towing needs. Our fleet can accommodate everything from standard passenger cars and motorcycles to larger vehicles such as vans, trucks, caravans and even industrial equipment. We utilise various towing methods, which are ideal for ensuring the safety and security of all vehicles, particularly those involved in accidents or those that require no wheels on the ground. This versatility allows us to provide tailored solutions, ensuring that whether your vehicle is a compact car or a heavy-duty truck, it can be safely towed to its destination.

Absolutely, we offer support in managing insurance claims and paperwork following an accident towing service. Our team is well-versed in the various requirements set by insurance providers. It is helpful to compile all necessary documentation, such as towing receipts, vehicle condition reports and any other required forms. We aim to provide a seamless experience by helping you navigate the complexities of insurance claims, thereby making the post-accident process as stress-free as possible.

Yes, we understand that accidents can happen at any time, which is why our towing services are available 24/7. You can rely on us for immediate assistance during accidents that occur outside of regular business hours, including late nights, weekends and public holidays. We aim to ensure that you can access prompt and reliable towing services whenever needed, regardless of the time or day.

Certainly, our fleet includes specialised towing vehicles designed to handle challenging terrains and access hard-to-reach locations. Whether your vehicle is stranded off-road in a remote area or in a difficult-to-navigate spot, we can reach you. Our drivers are trained in advanced towing techniques suitable for various landscapes, making sure that we can get your vehicle safely and efficiently so that we can avoid any further inconvenience or damage. By focusing on security, safety and customer service, we aim to provide comprehensive towing services that address your needs effectively.